Last Updated: 1 Aug, 2025
At Bookflightfrom, operating under NPS Holdings LLC, we recognize that travel arrangements may change due to unexpected circumstances. This Cancellation Policy explains the general procedures, timelines, conditions, and fees related to cancelling bookings made through our travel agency services. Customers are encouraged to review this policy carefully before confirming any reservation.
Bookflightfrom operates solely as an independent travel agency and booking intermediary. We do not own, manage, or operate airlines, hotels, car rental providers, or other travel suppliers. Therefore, all cancellations are subject to the terms, fare rules, and policies established by the respective travel provider associated with your booking.
Cancellation eligibility, refund amounts, penalties, and travel credits may vary depending on the airline, fare category, destination, route, and booking conditions. Customers are responsible for reviewing and understanding the applicable cancellation terms before completing a reservation.
Customers who wish to cancel a booking should contact our support team as soon as possible. Cancellation requests may be submitted through our customer support channels, including phone or email assistance. For urgent cancellations, especially those involving upcoming departures, immediate contact with our support team is strongly recommended to avoid additional penalties or restrictions.
4.1 Non-Refundable Reservations: Many promotional and discounted airline tickets are non-refundable. In such cases, cancellation may not qualify for a monetary refund. Depending on airline policy, customers may instead receive a travel credit or voucher after applicable penalties are deducted.
4.2 Refundable Reservations: Refundable bookings may qualify for a partial or full refund according to the airline’s fare conditions. Processing times for approved refunds can vary depending on the airline, payment provider, and banking institution.
4.3 24-Hour Cancellation Policy: Certain airlines may allow free cancellation within 24 hours of booking if the reservation was made sufficiently in advance of departure. Customers seeking cancellation under this provision should contact our support team promptly.
Bookflightfrom may charge service fees for booking assistance, cancellations, changes, or administrative support. These agency service fees are separate from airline penalties or supplier charges and are generally non-refundable.
Any payment processed by Bookflightfrom applies only to our agency-related services. Airline ticket payments are handled directly through authorized airlines or travel suppliers and are not retained or controlled by our agency.
Failure to appear for a scheduled flight or travel service without prior notice may result in the booking being classified as a “no-show.” In many cases, no-show bookings are fully non-refundable, and remaining segments of the itinerary may be automatically cancelled by the supplier.
If an airline cancels, delays, or significantly changes a scheduled flight, passengers may be entitled to alternative travel arrangements or refunds based on the airline’s policy. While we will assist in communicating with the airline, final decisions regarding compensation remain solely with the travel supplier.
We strongly encourage travelers to purchase comprehensive travel insurance to protect against unexpected cancellations, medical emergencies, trip interruptions, and other unforeseen issues.
📧 Email: support@bookflightfrom.com
📞 Phone: +1-888-664-2490
📍 Address: 523 Shoreline Rd Carrollton, VA 23314